WHAT OUR CUSTOMERS SAY
“I meant to drop you a message on Tuesday after Pedro left our home to say THANK YOU for sending him to deal with the fault.” Says Mr C of N10.
“I am writing to let you know that we have sold our house and will be moving on 24 January 2020. We’ve been at H. Road for over 21 years - and had the most amazing service from yourselves over these years - I can even remember making a call to you soon after we moved in all those years ago! I will forward your details to the buyers of our house, as I am sure they will want to use you - I will definitely recommend Lee Security! I will also be in contact just as soon as I know the exact alarm arrangements at our temporary rental home; and we will definitely be in touch once we have bought a new place,” says Mr M of W2
“Thank you for the service which you have provided over the past twenty years.” says Mr S of N10
“I just wanted to touch base with you and say Thank You for all of your help over the last three years,” says Mr B of A in EC1.
“Please let me take opportunity to write a thank you note. In short we are receiving exceptionally high level of customer care from Michael. The account is well looked after, complicated technical aspects dealt with promptly, efficiently and patiently. Michael understands our priorities and knows when to escalate my requests.” From Mr H of B in W1
“I wanted to say a big thank you to all your engineers who attended site at the end of last month to service and more importantly rectify all the snagging issues at the new office and flat alarm systems.
“I would like to name Michael Gogarty and Pedro Ventura who attended in March and completed the install and commissioning to our complete satisfaction. Great guys,” says Mr L of SE12
“Thanks for everything, it’s been a pleasure working with Lee Security,” says Mr B of SE17
“I just wanted to let you know that I was very impressed with Jacque’s work and attitude on the recent business trip. Considering how little notice he had and that he was going into the unknown, he cracked on and got the job done in a calm and amiable fashion,” says Mr B of SW3
“Thanks very much – we will definitely be in touch regarding the new property once we have moved in as we have been very happy with the service delivered by Lee Security,” says Mrs S of WD6
Mr B of E11 says “Engineer was very polite and removed his shoes without being asked – much appreciated”
“Pedro was fab – very professional,” says Mrs N of Beaconsfield, HP9.
"Today I had my alarm system serviced & reset by Marvin. I would just like to pass on my comments to you, that Marvin was extremely pleasant, very professional & helpful. I think he’s a real credit to your firm."
Mr B. of Arkley says, "Thanks for organising the CCTV cameras. All working well and thanks to Pedro for the installation, and what a nice guy. Thanks again."
"Great run through of system, gave me much more confidence to use it, Thanks"
Mr H.M. chose Lee Security because of their “due diligence”.
Mrs S of SW15 chose Lee Security for their reliability
"Engineer was absolutely fantastic - we would recommend him anytime. A job well done."
"We've had many years of excellent service from Lee Security, keep up the good work."
RE: St. Mungos
"I just want to say thank you very much to your engineer that came to sort out our system last week, and for keeping his word about sending a " dummies how to " guide for how to use it! Really good work and we do appreciate it. Can you please make sure that this is passed to him.
Drew St Mungos
RE: Care Optics, Dagenham, Essex
I would like to thank you for helping us assess our security needs and fitting an alarm at Care Optics.
Your staff were on time and left the practice neat and tidy after the installation.
We were very grateful for the time and effort you spent discussing our needs and adapting the security install to suit us.
Jon thanks for your prompt response and efficiency. We would have no hesitation in recommending Lee Security to our friends, suppliers and colleagues.
Parag Joshi Care Optics Ltd
Just a quick note to say how delighted we are with our new electric roller shutter that was fitted last week.
The installation was effected smoothly and the extra security it now provides certainly gives us extra peace of mind.
Thanks again for all your help."
RE: Barnfield School, Edgware, Middlesex
"With reference to the above project we would express our thanks to you and your team for the way the works were surveyed , priced and executed.
In particular, your site personnel performed exceptionally well with such a tight deadline to meet, its good to know that there is still companies around such as yours that can respond quickly and effectively at short notice.
This all added to a successful conclusion to the project. We look forward to working with you again in the future."
Thank you so much for the organised and swift response.
I'd also like to say that Ray (the engineer) is one of the most professional and courteous people I've ever met. Ray has left me with a very positive impression of your company which has compelled me to write and say thank you.
If this is the level of professionalism across the whole company then I'm very impressed, keep up the good work. Thanks to you both."
Kind regards Michael Woods
"Part of my role was to oversee a security system that was hopelessly out dated and even less cost effective in medical terms. It was only through the joint projects undertaken that we are where we are now, fully operational with a hospital security system second to none."
Henry Grant, North Middlesex University Hospital
"I just wanted to say a BIG thank you to you and your team for being so professional and customer orientated.
I have nothing bad to say, everything was perfect from the beginning to the end, with you as well as all the engineers along the way. It is rare to have such great customer service these days."
"Over the past 18 months we have found Lee Security to be unlike any other security company we have ever used. As well as offering a high level of service and the ability to integrate with Crestron, they are also flexible, adaptable and always willing to make the extra effort."
Tom Gorrell, Space FX
"We have worked with Lee Security for a few years now and have found their service to be excellent, from the initial design stages through to completion. When we work with Lee Security we know that they understand what we want, and their technical knowledge allows us to achieve this."
Remo De Lucia, Octiv Architecture Design
"I have worked with Lee Security on various projects throughout my company's existence. We develop high-end, contemporary, residential buildings and also carry out design and build contract work for clients to a similar finish and high standard.
Lee Security has always provided our Intruder Alarms, Door Entry and Fire Alarm systems. I can categorically say that I am very satisfied with the service that I have received and the level of workmanship and finish achieved in all my projects. I wouldn't hesitate in highly recommending them for any future work."
Eli Nathenson, Unique Environments
"I appreciate your support, some companies wouldn't look after their customers the same way and that it doesn't go unnoticed"
Daniel James, Moss Hall Infanct School
"The engineer, Reuben was wonderful, very thorough and polite"
"Michael has done a wonderful job with the installation of the smoke/fire alarm system - Mr and Mrs Katz were really impressed by his professionalism"
Mr and Mrs Katz